• Context Management: Unlike any other platforms, Virtual Agent’s context management is very easy to use & required no code
•Action & Parameter: Utilize relevant data and provide the response related to the actual situation
• Multiple type of responses: Support video, image, menu, button…
• Trigger Notifications: Create notifications immediately and forward to the right team automatically
• Add Webhook & API Integration: To get the data from the database, CRM or other customer tools to deliver contextual answers to users